Frequently Asked Questions

  • Please provide at least 24hr notice for cancellations.

    Please discuss further with your counselor.

  • By not accepting insurance, we are able to better assist our clients and cater to their individual needs. In addition, we are not required to label or diagnose clients, which increases privacy, and prevents clients from having undesired labels attached to them long-term.

  • Ultimately, the client is in control of this depending on what their goals are and the frequency of their sessions. Sometimes clients need to take a break and may continue counseling at a later date. The client is always in control and is never “stuck” in counseling.

  • Fair question! There is so much clinical jargon such as “person-centered, psychodynamic, solution-focused, trauma-informed, CBT/DBT” and more. All of these terms are words used to describe different theories of psychology based on our work.

    Depending on the client, and what their goals are, this will help dictate and guide which approach is utilized using our clinical knowledge and expertise.

    This is a conversation that is always open for discussion with your counselor!

  • Finding the right counselor is so important! As professionals, we never take this personally and want you to find the right connection with your counselor. We will always encourage you to be open and honest. This way, you can discuss what needs to be changed and the counselor can support you in finding a better therapeutic fit.